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PROBLEM WITH ONE ALBUM

PROBLEM WITH ONE ALBUM

Hello, sorry for my bad english (i'm italian, yes pizza pepperoni xdxd)
I'm playing a album "ZZALA" on my s7 and so far so good.
*Open Spotify*
Click on a random song on the album and MAGIC no song starts except one, ok this is funny for what i'm playing the album on s7 with the device change play the album perfectly all the songs and from pc when I click on the songs they change normally..
*edit*
Select the song with s7 and switch on pc cause the crash of app on s7

Anyone help me? Pls i'm crazy about this.
Thanks.

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6 Replies

Spoiler
 

HELP

Hi,

 

Just so you know, this is the Android section :P.

 

But I can assist you today.

 

I sometiems get this issue, for two reasons.

 

My speakers are not plugged in so Spotify has no where to play music too, so make sure you have working speakers - if you do not, then that is your issue.

 

If the above does not work, please try restarting your whole device.

 

-Thomas

Ok, the problem is the album (probably)
Just came out worked fine (the album) and with any reason have all song blocked without one..

Hi,

 

It is not a problem with the album, I just pulled up Spotify and it worked fine for me.

 

-Thomas

I have reinstalled Spotify on all device and problem no resolved, rip i'm waiting for a update.. 😕

Hi,

 

This could be an account issue, try tweeting @SpotifyCares, they will be able to help!

 

-Thomas

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