Paying for premium not getting it and wanting refund

[Charlie_Turman]

I had the free trial and it ran out so I went and did the college student deal and it didn't say that it went through on the app do I canceled the premium account and it says that the money is being taken out of my account still and I want it back

[Daniel]

I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.