When I try to use the application after it has either not been launched (after a reboot) or after it has been destroyed the first load takes minutes to actually load the contents of a playlist. And navigating to other locations in the application causes them to not load. In some cases I get stuck at an empty container for the application where both the navigation drawer and content view are completely blank.
What are the steps you took to get to the error/issue?
1. Start application
2. Click on playlist
3. Scroll down, and items are "loading..." for minutes on end.
4. If I press the Back button here I am taken back to an empty view for the Playlists view.
5. At this point I generally just leave my device on until I see the list finally load. Then click on some song. This again takes multiple minutes for the song to actually start playing.
Note: This only occurs on that inital launch, my guess is there are a lot of network calls going out and requests related to user interaction are not able to preempt currently queued events. I'm also attempting to access songs that are downloaded for offline use and am connected to WiFi when this happens (it happens on 4G as well)
What I expected to happen
The playlist would load quickly and clicking a song will actually make it play instead of having to wait.
Did you restart your device when troubleshooting in section B?
Did you read the connection troubleshooting tips?
Samsung Galaxy S4
Device’s Operating System
Jelly Bean (4.3)
What type of account do you have?
(FYI for the below points: Android devices tend to refer to the internal memory as "SD Card" and the SD card you inserted yourself as "External SD Card")
Space left on your device
Space left on your SD card (if applicable)
Space left on your External SD card (if applicable)
Is your device rooted?
Are you using a custom ROM, if so which one, exactly?
Did you set your external SD card as storage location?
Did you manually install an older version before installing the latest version from the Play Store?
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
If you said "No", when does the issue not occur?
When using WiFi, 2G, 3G, 4G
My mobile Spotify version
My desktop Spotify version (if applicable)
My mobile provider and country
Do you have a Spotify (non-Facebook) login?
Are you logging in with Facebook or with your Spotify login details?
Do you have any screenshots you can attach to more clearly explain your issue?
If so, please paste them here