Announcements

Help Wizard

Step 1

NEXT STEP

Phone restart deletes my entire downloaded library

Phone restart deletes my entire downloaded library

Plan

Premium

Country

 PH

Device

S9+

Operating System

Android Pie

 

My Question or Issue

 Ever since I've updated my os to Android Pie, Spotify now keeps deleting my entire library every single time I reset my phone. I have tried uninstall/reinstall yet the issue persists. I'm tired of re-downloading everything day after day

Reply
1 Reply

Hey @Hentaigician!

 

 

This issue is something being looked into by the technical team and I hope it will be fixed soon. You can check and get updates here. Also remember to vote for it so it catches more attention. Have a nice day 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random