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Playback randomly stops on Samsung S7 edge

Playback randomly stops on Samsung S7 edge

Hi!

I have the problem the Spotify randomly stops playback when using Bluetooth Headphones. It goes to "Pause", pressing "Play" on the Headphones immediately starts Playback again. It does not happen when actively using the device, only on the AOD (Always-on-display).

 

My Android-Version is 7.0.0 with all Updates applied

the Spotify App-Version is 8.4.45.633 armV7

 

The Spotify-App is excluded from Power Saving. Even disabling the Power Saving completely doesn't help. I also tried a clean reinstall, removing the SD card and setting Spotify Notification on Priority, but without any luck.

 

Also, Background Data-Usage is not restricted and the stop is never in between songs, always in the middle of one.

 

Perhaps a little Heads-Up: I've had the same problems with "PowerAmp", and there the setting "Pause playback when other Application wants the Audio-Focus" helped. In Spotify, there is no such setting.

 

The time when the playback is interrupted is never the same. It could be after 10 seconds, sometimes after 15 minutes, but most of the time between 3 and 5 minutes.

 

The issue is on my bluetooth headphones and (bluetooth connected) car stereo.

 

Does anyone have any suggestions?

 

Thank you!

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1 Reply

Plugging in the phone doesn't change anything, also it doesn't matter if the songs are streamed via WiFi, 4G or offline.

 

Offline Mode doesn't change anything

 

Airplane mode seems to help

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