Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

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Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

gmnoblack
Music Fan

My problem is described in German was well as in English below.

 

Plan

Premium Family

Country

Germany

Device

Samsung Galaxy S10

Operating System

Android 9

 

My Question or Issue

Seit etwa einer Woche habe ich das Problem, dass die Wiedergabe eine kurze Zeit nach Bildschirmtimeout stoppt. Dann dauert es ziemlich genau 13sek und es geht wieder weiter. Dann dauert es wieder einige Sekunden, etwa eine halbe Minute bis Minute. Dann stoppt es wieder, geht nach 13 sek weiter. So geht das endlos. Ich bin wirklich kurz vorm ausrasten. Dann habe ich geschaut, dass die Hintergrundaktivität aktiviert ist, Hintergrundverbrauch.. Alles aktiv

 

Edit: Jetzt gerade funktioniert es das erste Mal wieder, ohne, dass ich was gemacht habe. Ich gehe aber mal davon aus, dass es wieder kommen wird.

 

English:

I have a problem which is lasting for about one week already. When I´m playing a downloaded song and the screen times out the playback suddenly stops. This takes about 13 seconds, then the music plays again. After that, about 30-60sec later, the music stops again and it takes 13 seconds... again and again. Can somebody help me?

 

12 Replies

Re: Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

philios33
Casual Listener

I had this annoying issue yesterday & today.  I thought it was bad internet signal.  I think it's to do with the latest Android update to do with FaceWidgets.  This fixes it for me.

 

Settings -> Lock Screen -> FaceWidgets -> Turn off "Music"

 

It is probably conflicting with the Spotify music widget on the lock screen.

Re: Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

gmnoblack
Music Fan

That was also ym thought..

 

Sometimes the FaceWidget is also not working for me.. So i cant skip songs or stuff..

 

I´ll try that then :)

 

Edit: Offtopic: Also my S10 crashed about 2 or 3 times since the last update.. maybe theres something wrong with it in general

Re: Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

gmnoblack
Music Fan

Short update: turning off face widgets didnt help.

 

The only thing that helps (i thknk) is restarting the phone. At least for a couple of hours.

Re: Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

Auma
Visitor

Same for me on a Spotify Family account . First while using the Android app last week when the screen would time out and now on the PC app as well and alot more frequently (almost every 5 seconds)


What is the solution?

 

Re: Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

philios33
Casual Listener

How can your screen timeout on a PC app?  If you can hear music when your screen is black then you have a different problem.

 

If your music is getting automatically paused it could be any number of things.  Unfortunately Spotify makes it very very hard for you to work out the reason for this pausing.

Re: Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

gmnoblack
Music Fan

Actually this doesn´t satisfy me - just to say: Spotify makes it hard to work out the reason.

 

There are a lot Galaxy S10e/S10/S10+ users listening to music with spotify. And we all pay them our money. So they should work out a fix and listen to our problems.

I hope that this will also be shown to us, that they recognized our problem and are working on it.

Re: Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

Nisee
Visitor

Me too.  Yesterday and the day before.  Turning off the facewidget worked for me.  At least for now.

Re: Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

mclobato
Visitor

This problem is happening to my S9+ too. Started a couple weeks ago.

Re: Playback stops when screen times out / Wiedergabe unterbricht bei Bildschirmtimeout

Trenchmortar
Regular

Me too, S10+ here. Making me nuts.

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