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Playlists/albums don't play the songs on the playlist/album selected.

Playlists/albums don't play the songs on the playlist/album selected.

When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre completely. I have uninstalled and reinstalled the app, restarted my phone, changed settings, and cleared my cache to no avail. Please help. I really like Spotify but I will permanently uninstall if this can't be fix.
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1 Reply

Hey @tm1012013!

 

Thanks for reaching out to the Spotify Community. We'd like to help. 

 

Can you let us know the Spotify version you're using? Also, did this start happening after a recent update? 

 

In the meantime, please try to play these tracks using a different Internet connection and a different device. 

 

Let us know if that makes any difference. We'll be here to help. 

 

Sophia 

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