Playlists constantly redownloading

[Ryhar46]

I have five playlists downloaded to my phone that I know haven't been updated with new music. However, everytime I open the app on WiFi, they automatically end up redownloading. Sometimes I don't notice that it's happening, so if I leave a spot with Wifi then I end up with greyed out playlists that I'm unable to use offline. How do I stop this from happening?

[Peter]

Hey @Ryhar46,

Thanks for reaching out to us about this!

Could you try going here and removing all your offline devices? Note that you'll have to re-download all your music for offline listening.

Let us know if that solves the issue! We'll be here in case you need any further help.