Please help!

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Please help!

Newbie

Hi all, I need your help!  I have an Motorola Razr M running 4.4.2...My premium Spotify app is running version 1.5.0.739.  I am having significant difficulty with this app. When I use it I am connected to one of two bluetooth speakers.  When it plays there is consistent stuttering, I don't know what else to call it, it's like on, off, on, off, on, off, etc...I have cleared the cache/cookies in the app AND in my device.  I have done TWO factory data resets on my device, and I have uninstalled and reinstalled the app.  I have run it in both online/offline modes.  I don't know what else I can do.  I've very frustrated.  It worked great, now...not so much. 

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Re: Please help!

Community Legend
Is it only on bluetooth? Or is it the same on headphones or the phone speaker?

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Re: Please help!

Casual Listener
Try going into your Bluetooth settings, editing the connection and disabling contact sharing.
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