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Plan
Premium
Country
USA
Device
Samsung Galaxy 9
Operating System
Android Pie
My Question or Issue
I am premium paid Spotify user. Android Galaxy S9+ I've been dealing with this issue for a month. I've completed ALL the 'fixes' listed on this site. In fact, I've repeated so many 'fixes' that I no longer download my songs, since they're gone after attempting fix. After 1 song Spotify stops. Doesn't matter if I'm wifi home, Verizon unlimited in my car, or on Starbucks wifi. It sucks! I know it has something to do with spotify and android or maybe the S9 because If I Stay on the radio part of spotify then it doesn't stop but if it's one of my songs I haven't a playlist it stops and I typically play the songs in the playlist called I like which are the ones that you click the heart it doesn't do it if I go into 1 that I've named so it spotify splay list that stops after every song. I love spotify but I work from home and I need my tears please help me get this Get this resolved otherwise I don't have a choice except either not play 'songs I like" spotify playlist? Today for the 1st time I received sort of advertisement from spotify to rate their app. Spotify u don't want me to rate it just yet.. let's fix this then I will. Over 5 year premium user.
Solved! Go to Solution.
Hey @lorikelli,
Thanks for reaching out to the Community!
I'd advise you to try out these steps in the exact same order as listed here: disconnect all devices from your account.
Then please:
There is something else you could do if that does not help. Go to:
Let me know how it worked out 🙂
Hey @lorikelli,
Thanks for reaching out to the Community!
I'd advise you to try out these steps in the exact same order as listed here: disconnect all devices from your account.
Then please:
There is something else you could do if that does not help. Go to:
Let me know how it worked out 🙂
Yes, your suggestions worked. Thank you so far so good. But it seems in the last 6 months with this app that you fix 1 issue and another starts. List posted a new problem tonight
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…