Premium - Spotify Deleting Songs

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Premium - Spotify Deleting Songs

Aoberhansly
Newbie
I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. Anyone know the reason for this and a way to recover those lost songs without having to go to each individual artist and re-saving and downloading everything all over again??
3 Replies

Re: Premium - Spotify Deleting Songs

themarcknight
Casual Listener
I have the same problem, only some of the artists have gone too

Re: Premium - Spotify Deleting Songs

guibonilha
Newbie

Hello,

 

 

Same problem here:

 

- All my downloaded musics are gone (when I entered the album it shows that they're not downloaded anymore);
- Some of the albums that I have saved / downloaded are not available anymore;

 

 

Thanks in advance.

Re: Premium - Spotify Deleting Songs

themarcknight
Casual Listener
I "solved" the problem, unfortunately I had to reinstall the app, luckily I have a fairly new phone so it wasn't too much to redownload.
I emailed spotify directly but they weren't much help at all, they just had me checking a standard list of "solutions" that in my opinion had little to nothing to do with my issue even though I felt like I explained the problem in detail complete with screenshots!
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