Premium features on Android

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Re: Premium features on Android

Rock Star 21
Rock Star 21

Hey @Speyguy_69,

 

By completely uninstalled you mean a clean reinstall? If not, do the following:

 

1. Uninstall the app from phone by going to 'Settings' -> 'Apps' then scroll to the Spotify app and tap on it. Once loaded press 'Uninstall'.
2. Using a file manager make sure that the below folders are deleted if they still exist:

 

  • /emulated/0/Android/data/com.spotify.music
  • /ext_sd/Android/data/com.spotify.music
  • /sdcard1/Android/data/com.spotify.music
  • /data/media/0/Android/data/com.spotify.music

You will lose all preferences & offline playlists in doing this.

3. Reinstall from the Play Store.

 

Hope it helps. :)

osorniosRock Star 21
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foi cobrado 2 vezes do meu cartão o premium e não mudou nada

Marcelito
Newbie
bom dia, foi debitado do meu cartão o valor do premiun 2 vezes e não muda a free pra premium👎

Re: Premium features on Android

marcos901
Newbie
Eu paguei ontem o Premium pelo cartão de crédito e já caiu o pagamento é ainda continuo com a conta gratuita, me ajudem por favor

Re: Premium features on Android

Gilsonb1994
Newbie
Paguei e não libera , só aparece que minha conta premiun está em pausa , acho que vou querer meu dinheiro de volta estou me sentindo lesado .

Re: Premium features on Android

taynaribeiro95
Newbie
I can help me for de upgrade premium Spotify, about the payment? That no identification for my upgrade... I follow the settings but no work out.
Please.

Re: Premium features on Android

Rock Star 21
Rock Star 21

Hey @taynaribeiro95

 

Did you get an email receipt from Spotify for your subscription purchase?
 

In it, it shows the Spotify username you paid for:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use it, instead of your email address, to login to your account. It's the one with the Premium features.

 

If you didn't get any email receipt, sometimes the amount gets 'on hold' even if the charge doesn't go through. Normally the amount gets back to your bank account a day or two later.

osorniosRock Star 21
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Premium features on Android

diprotodont
Newbie
Would all the songs I downloaded for offline use be deleted in doing this too??

Re: Premium features on Android

Lefoxriders
Newbie
Bonjour jaimerais savoir si je mabonne premium avec mon android et que je lutilise dans lauto mon utilisation de donner cellulaire va til vrimper en fleche ou en premiium je nai pas besoin de connection internet????

Re: Premium features on Android

Rock Star 21
Rock Star 21

Bonjour @Lefoxriders,

 

En premium vous n'aurez pas besoin de connection internet, parce que vous aurez la possibilité de télécharger votre musique sur votre reseau wifi chez vous, et l'utiliser en mode hors ligne sur votre Android.

 

J'espere que ça vous aide. :)

osorniosRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Premium features on Android

Vi17
Casual Listener
Hi,
I have a Premium account, however I cannot find how to remove the Shuffle function.

Please, help!

Viviana
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