Premium subscription but only shuffle options for play

Reply
Highlighted

Premium subscription but only shuffle options for play

Newbie

Hi there

i have a current premium subscription which I've always been able to select which song I'd like to play. Today for no apparent reason I can only shuffle play. Very annoying when I've confirmed that my premium subscription is still active. 

How do I fix this? More importantly why has it happened? 

Thank you

miss j

1 Reply
Highlighted

Re: Premium subscription but only shuffle options for play

Roadie

Hi @missj1

 

Thanks for reaching out to the Spotify Community. We'd like to help. 

 

Can you let us know what Android and Spotify version you're using? Also, did this start happening after a recent update? 

 

In the meantime, please try logging out and back into your Spotify account.

 

If you're not able to see the Premium features, try reinstalling the app. Here's how

 

Let us know how it goes or if you have any questions. 

 

Sophia

SUGGESTED POSTS