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Problem song - crashes Android app, plays fine on Desktop/Sonos

Problem song - crashes Android app, plays fine on Desktop/Sonos

Hi, 

I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is. 

https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1

 

This song - just randomly stops playing, and Spotify just hangs. I've deleted the song, playlist, removed it from the playlist, readded it and downloaded it again... same thing. 

Plays fine everywhere else, when streaming. 

 

Can anything be done about it? 

Reply
2 Replies

Hi. I just downloaded the track and it plays all the way through without any problems. It sounds like your download is corrupted and, unfortunately, deleting and redownloading won't help as the original download is still in the cache and is simply reinstated rather than downloading the track again from spotify.

 

I can't thnk of a solution which doesn't involve clearing the cache, removing all your offline music unless you download one of the alternative versions of this piece by another band.

Thanks Joe, for that. 


I'll give the deleting everything a go, but it can wait until I'm home 🙂 
Cheers!

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