Problem with Spotify and bluetooth car radio

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Problem with Spotify and bluetooth car radio

Fastdoc1
Casual Listener

Plan Premium

Premium

Country 

Italy

Device

Huawei P9 Lite

Operating System 

Android

My Question or Issue

For about a month when I listen to Spotify (Premium) with the car radio (Alfa Romeo Giulietta 5" display) through the bluetooth of the mobile the listening is blocked after 2-3 tracks.

The problem does not occur with offline listening. I reinstalled Spotify, but the problem remains.

To recover the functionality of Spotify I have to restart the phone, so the app is unusable. My phone is a Huawei P9 lite with a Spotify Premium subscription. The phone and car radio software are updated. Up to about a month the app worked perfectly.

How can I solve the problem ?

Best regards

Silvio

Rome

 

2 Replies
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Re: Problem with Spotify and bluetooth car radio

Moderator
Moderator

Hey @Fastdoc1.

 

Thanks for getting in touch!

 

We're currently investigating an issue where the Bluetooth controller in a car isn't working anymore. Take a look here to see if this is the issue you are experiencing.

 

Hope it helps. Let us know if you have further questions.

 

Have a nice day.

GuidoModerator
 
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Re: Problem with Spotify and bluetooth car radio

Fastdoc1
Casual Listener

For some days the app has started to work properly again without  having done any other action. Everything is ok for five days.
Thanks to Guido for his interest

Greetings 

Silvio

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