Help Wizard

Step 1


Problem with podcasts

Problem with podcasts

For more than two weeks I am not able to download or listen any podcasts. There is no problem with Streaming or downloading Music. I even changed my phone (Huawei to Samsung A21), but the problem is still remaining. 


Thank You for Your Help!



1 Reply

Hey @AlexHoelz,


Thanks for getting in touch with us and welcome to the Community 🙂


It's a good idea to give these steps a go and run a clean reinstall. This one is more thorough than the usual one.


If the issue persist, we'd suggest you try with another account on the same device. Are there any changes?


Let us know how it goes. If you have questions, you know where to find us.



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