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Problema archivos locales: No es posible descargarlos ni reproducirlos

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Problema archivos locales: No es posible descargarlos ni reproducirlos

Casual Listener

En Windows 10 con la aplicación de Spotify, elijo la fuente (escritorio) y me aparecen correctamente dichos archivos locales.

Creo una playlist y los dejo ahí, seleccionando también por si acaso la opción: Disponible Offline

 

Voy a la app Android, a dicha playlist creada nueva a través del pc y me encuentro que están los archivos locales en un color más oscuro de lo habitual (negro, prácticamente invisibles los títulos), pincho en descargar y me "esperando para descargar" pero así está horas, sin posibilidad de escuchar los archivos.

 

He reinstalado tanto la app de pc como la de Android.

 

¿Podéis ayudarme? Gracias.

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Re: Problema archivos locales: No es posible descargarlos ni reproducirlos

Community Legend

OK 🙂

  • Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
  • In your router settings, check that UPnP (Universal Plug and Play) is enabled.
  • Make sure that Windows shows your network as private and not public.
  • Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
  • Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
  • If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

 

 

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Re: Problema archivos locales: No es posible descargarlos ni reproducirlos

Community Legend

Can you cope with an answer in english or should we wait for a spanish speaker?

 

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Re: Problema archivos locales: No es posible descargarlos ni reproducirlos

Casual Listener

With an answer in english it's fine too, thank you.

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Solution!

Re: Problema archivos locales: No es posible descargarlos ni reproducirlos

Community Legend

OK 🙂

  • Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
  • In your router settings, check that UPnP (Universal Plug and Play) is enabled.
  • Make sure that Windows shows your network as private and not public.
  • Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
  • Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
  • If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

 

 

View solution in original post

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Re: Problema archivos locales: No es posible descargarlos ni reproducirlos

Casual Listener

Now it's ok. I change my network to private and put a exception in firewall.

 

Thank you very much.

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Re: Problema archivos locales: No es posible descargarlos ni reproducirlos

Community Legend

Yay!

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Re: Problema archivos locales: No es posible descargarlos ni reproducirlos

user-removed
Not applicable

How did you do?

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Re: Problema archivos locales: No es posible descargarlos ni reproducirlos

Casual Listener

Firewall verdad?, veamos si funciona

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