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Problema con autorización apps 3ros

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Problema con autorización apps 3ros

Regular

 

Quiero autorizar el uso de mi cuenta a una aplicación externa pero me aparece logeada una cuenta la cual ya no uso y de la cual no recuerdo ni el correo. El problema es que no hay una opcion en moviles que diga "¿No eres tú?"  o "Salir" (en un navegador de escritorio si aparece).

PD: Ya me habia pasado esto en otras apps hace un par de meses

 

Opcion "¿No eres tú?" no estaOpcion "¿No eres tú?" no esta

3 Replies
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Re: Problema con autorización apps 3ros

Spotify Legend

Hey @DvZaba, help's here.

 

We hope you don't mind us replying in English. It looks like you want authorize access for a third party service. If it's the wrong account you're logged in to, we suggest that you go to your account page and log out everywhere. Also log out from the app's settings. 

 

Then you can log in with the correct credentials. If you don't remember your other account's details, we suggest that you go through this help article to find the account.

 

Let us know how it goes!

 

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Re: Problema con autorización apps 3ros

Regular

Hi, the principal problem isn't the account, it's the "Not you?" option that doesn't appear 

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Re: Problema con autorización apps 3ros

Moderator
Moderator

Hey @DvZaba.

 

Thanks for clarifying that for us.

 

Just to confirm, are you trying to log out of this account on your Spotify mobile app? If so, then to get to this option you need to do the following on your mobile:

  • go to Your Library (along the bottom)
  • tap on the cog-wheel (in the top-right corner)
  • scroll to the bottom and tap Log Out

Let us know if this is what you're looking after. If not, then we'll be happy to help.

 

We'll be looking out for your reply!

PeterModerator
 
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