Hey @jefelipeherre,
Welcome to the Community and thanks for reaching out about this here.
Hope you don't mind if we reply in English 🙂
To help us look into this in grater detail so we can help, would you mind sharing with us more info about the issue you're experiencing?
It'd be great for now to also to take a look at this support site article to get to know more about downloading songs for offline listening and about the Offline Mode on Spotify.
Also make sure to check all the info here to perform some trouble-shooting which might help you with your downloads.
Hope you'll find this info useful. Let us know if there's anything else we can help with 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…
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