Random Songs Playing Even When Autoplay Off

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Random Songs Playing Even When Autoplay Off

D0GG0RE
Newbie

Plan

Free

Country

United States of America

Device

Moto G Play

Operating System

Android 7.1.1

My Question or Issue

 So I had the same issue before: even when Autoplay is disabled, random songs that I don't want to hear still play. Even when listening from an album or playlist, they still appear and disrupt the music I was intending to listen to. Does Autoplay only properly disable if you are a premium user? Because I don't have money, and I'm not paying for something just to listen to one soundtrack without interruptions.

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Re: Random Songs Playing Even When Autoplay Off

Moderator
Moderator

Hey @D0GG0RE.

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Just to confirm, are the random songs that are being played also being added to your playlist, or are they simply being played? Could you open your Play Queue to see if there is a pattern to these songs?

 

Could you also take a screenshot of how your screen appears when one of these random songs plays and send it over to us? That way we will be able to investigate further.

 

We'll be looking out for your reply!

PeterModerator
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