Random pausing

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Random pausing

Genejr89
Newbie

Songs randomly pause 5 - 10 times throughout a song. 

 

Plan

Premium

 

Samsung Galaxy 9

 

Operating System

Android

 

My Question or Issue

Will pause and stop multiple times throughout each song. All songs are even downloaded. Please and thanks! 

2 Replies

Re: Random pausing

ChanChan96
Newbie

I am using a Samsung Galaxy Note8 also having this issue 

Highlighted

Re: Random pausing

Moderator
Moderator

Hey @Genejr89 and @ChanChan96,

 

Thanks for reaching out to us about this!

 

Have you tried a clean reinstall of the app on your phone? If not, make sure to follow the steps in this support article and clear your app data in the process (step 4).

 

If that doesn't work, let us know the exact Spotify version that your phone is running and we'll look into it ;)

PeterModerator
 
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