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Random songs being liked, and albums being added.

Random songs being liked, and albums being added.

Plan

premium

Country

Canada

Device

google pixel 4

Operating System

Android

 

My Question or Issue: I have a few issues currently,

1:Random songs are being added to my liked list. These are random sogs from artists and genres I have never listened to. 

2:A few random albums have been liked. Once again these are completely random albums, full of artists I have never heard of.

3: every couple of minutes my music stops playing and I have to un-pause it. This only happens when I am listening on my phone. It does not pause on my laptop or google home.

 

I have reset my password, and I have uninstalled and reinstalled Spotify on my phone. I don't know if this matters but I have around 300 songs that are currently liked.

 

Reply
1 Reply

Hey @Caleb83837

 

Thanks for posting on the Community about this.
 

If this still happens after reinstalling Spotify and changing your password, we recommend resetting the password once again but this time using a private/incognito window. Make sure you create a strong password you haven’t used for another online service. 

 

Another step we recommend is visiting your Account Page and clicking on SIGN OUT EVERYWHERE

 

In case you still observe unexpected behavior of your account after performing these steps, we suggest heading to this help page. Here you'll find useful tips on how to secure your account in case of unauthorized access. Additional info on how to protect your Spotify account can be found here.

 

Hope this helps. We'll be here if you have any questions. 

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