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Re-download playlist after turn off the phone

Re-download playlist after turn off the phone

Avatar of Gggggbr
Casual Listener
2017-03-10 12:27 AM
Hi....
Every time that i restart my phone or even shut down I have to re-download all the musics........
Storage:sd card
Is that right?
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Avatar of Maria_B
Moderator
Moderator
2017-03-11 10:40 PM

 

Welcome to the Spotify Community.

 

In this case, we think that the cache of your devices might be duplicated and this could be causing the issue. To fix this up, please remove all your offline devices over here. Then, reinstall the app following these simple steps. 

 

This should fix the issue, but you need to remove the offline device before you reinstall the app. Keep in mind that you'll have to re-sync all your offline music once again.

 

Let us know how you get on 🙂
Maria_BModerator
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