(SOLVED) Spotify Freezes on Xiaomi

[Earthless]

1. Plan

Free/Premium

Country

Device

(Xiaomi Red mi Note 9 Pro)

Operating System

(Android Pie) 

My Question or Issue

I own a Xiaomi Redmi Note 8 Pro and the Spotify freezes completely 'everytime' when touching any of the 3 buttons menu on the app. The song keeps playing when it freezes. Waiting for the program respond does not help. I can't use 3 buttons to add a song to my lists etc.. 

I pay for a Premium. Now I use my old Iphone 4s for Spotify because of this issue.

As I heard, other Xiaomi model users experience this too. Can you please fix it fast? It's really annoying.

Edit 25/11/19: It's finally solved on my phone with the latest MIUI update. Thank you! 

[osornios]

Hey @Earthless 

You should try deleting and reinstalling the app. Hopefully that'll fix the issue.

Also, try using a different network (WiFi) to see if it's not a connectivity issue.

Hope it helps. 🙂

[Earthless]

Hello @osornios , I tried both before posting this. Nothing works. Thank you anyway. I think this problem only occurs on some Xiaomi models.

[quattrinu]

I tried both and also used data but still freezes (i have a Xiaomi redmi note 8 pro)

[eliasha]

same here... super annoying

[JuliaCs]

Same here with xiaomi redmi note 7 😞

[dennis12dec]

Also me on my Redmi 6A.

[Peter]

Hey folks,

Thanks for reaching out to us about this!

This is an issue which we're currently looking into.

Make sure to head over here and add your vote - we'll keep you posted and let you know as soon as we have any updates on our end.

Thanks!

[alleyshown]

Redmi note 8 pro user here and also experiencing the problem

[lohworm]

Same here with Redmi Not 8 Pro...

==> unusable app !

[ballestas]

Same problem, I had to download an older version 6-3-0-882 

[polewej]

Dear All,

This issue will disappear as soon as you update your system to MIUI 11.


Take care, folks!

[JuliaCs]

I still have the problem. 😞

[ballestas]

The problem still on Miui 11

[cramarc]

Yeah great stuff @Peter , but it's been around a month I'm not able to use an app I'm paying for.

P.S. : Redmi 6

[realrhm]

Hey i have re installing and doesn't work, and still freezing... And i has update my MIUI too it doesn't work too. Why?? 

Please fix it asap, its really annoying

[Sandra91]

I'm unable to use Spotify due to this. Will there be an update soon?

[zejl]

I have the version 11 and the problem IS NOT solved. Spotify knows the pb since 3 month et they don t fix it

[ballestas]

Now its solved the problem, please confirm, my redmi6 Spotify works fine

[fabri4]

xiaomi redmi note 8t didn't work fine, any solved this problem? i have miui 11 android 9