Announcements

Help Wizard

Step 1

NEXT STEP

SPOTIFY PLEASE PAY ATTENTION TO ISSUES RELATED TO THE ANDROID APP

SPOTIFY PLEASE PAY ATTENTION TO ISSUES RELATED TO THE ANDROID APP

There is a serious issue with the Android app. You may have noticed that there are 10,000+ views on this post:

 

http://community.spotify.com/t5/Mobile-Android/No-internet-connection-available/m-p/144344/highlight...

 

There hasn't been a significant update to the Android application in months. There are absolutely NO RESPONSES to this issue from anyone related to Spotify on this message or one of the DOZENS OF OTHER ISSUES posted related to this issue:

 

http://community.spotify.com/t5/forums/searchpage/tab/message?filter=location&location=forum-board%3...

 

Ignoring a bug this pervasive affecting the customer experience to this degree is frankly unacceptable, especially for people paying $120 a year for this service. Is there any official response on this? Is there any plan to fix this? 

Reply
1 Reply

I agree 100%. I've been trying to listen to Spotify on my Nexus 4 today, and after one or two songs the music stops and I get the error "No Internet Connection Available" (even though there IS). If I log out, I can't log back in. If I wait, the music will start again in about 2 minutes. I hear RDIO is nice. Maybe I should try that? Maybe their developers pay more attention to serious bugs in the app?

Suggested posts