Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey @SarahLangston, welcome to the Community!
A reinstall should help with this. Check out the steps here.
Let us know how it goes!
Thanks for giving that a try!
Does the same thing happen if your log into Spotify with a different account?
Keep us posted.
Thanks for replying!
Does it help if you reinstall Spotify without the SD card inside your phone?
Keep us posted.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…