[Samsung] Spotify Connect volume control problem

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[Samsung] Spotify Connect volume control problem

mkoop
Regular

Hi,

 

I have a Samsung HW-MS550 and HW-MS650 soundbar and both soundbars have a serious volume control problem when using Spotify Connect.

When I try to change the volume from inside the Spotify app, the soundbars increase the volume with increments of 7 steps. This is way to course and results in either too low volume or way to loud volume. The volume increment should obviously be 1 step at the time.

 

The problem is also described in the following (locked?) topics:

But also on the Samsung forums:

Is there any chance that this problem will be fixed any time soon? The issue exists for 1.5 years by now.

4 Replies
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Re: [Samsung] Spotify Connect volume control problem

mkoop
Regular

Can a moderator post this topic in the 'Ongoing Issues' section? Apparently I cannot. 

Thanks!

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Re: [Samsung] Spotify Connect volume control problem

mkoop
Regular

Anyone please?

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Re: [Samsung] Spotify Connect volume control problem

mkoop
Regular

Can at least anybody help me with posting this issue on the 'Ongoing Issues' section?

I seem to have no permission to post there..

Re: [Samsung] Spotify Connect volume control problem

mkoop
Regular

Any moderators want to help me with this?

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