Samsung galaxy watch issue

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Samsung galaxy watch issue

EggNod
Regular

Hi,

 

Everytime my phone rings or I end a call, I reject a call etc spotify starts playing. I close the app but it doesn't matter.

 

This started after I downloaded the offline content. It is very annoying and also disturbs me at work as well as drains the battery.

 

Spotify Premium

Sweden

Samsung Galaxy Watch 46mm

Tizen

 

 

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Re: Samsung galaxy watch issue

sonnnet
Music Fan

On your watch, does software show a string ending in BSA4? (Settings/Device Info/Software)?

44 Replies
1 person liked this

Re: Samsung galaxy watch issue

AS7
Gig Goer

Hey EggNod!

 

I have had a look to see if other users are experiencing the same problem as you and it seems like they are. 

 

Unfortunately due to the Galaxy Watch be a new device and receiving a vast majority of updates due to fix issues in it's operating system this can always break third party apps such as Spotify. 

 

- This also seems to be an optimization problem with the Tizen OS and Spotify as Gear S3 devices share the same OS as the Galaxy Watch

 

I have linked a previous query below, please check it out and keep your Spotify app up-to-date to ensure you have all of the latest features and fixes available to you. 

 

https://community.spotify.com/t5/Ongoing-Issues/Gear-S3-Tizen-3-0-No-way-to-permanently-stop-playbac...

4 people liked this

Re: Samsung galaxy watch issue

matthew_boyd
Newbie

Any news on when a fix for this issue will be. A little dissapointed that this hasn't been fixed yet. Seems to be an ongoing problem. Have to unistall Spotify for now, as it is very embarrasing in a meeting that your watch starts playing music when you reject a call.

4 people liked this

Re: Samsung galaxy watch issue

AnatolyM
Casual Listener

I'm so disappointed with this trouble. The main reason to buy this watch was listening Spotify while doing my sports exercises. But then I had to remove the app from my watch  because of this trouble. I hope the Spotify team knows about the issue and working to fix it.

6 people liked this

Re: Samsung galaxy watch issue

BruceyPoo
Casual Listener

This issue was posted a YEAR ago and you guys still can't figure out how to keep it from autoplaying after the speaker was used for anything? Even when the spotify app is closed?

 

Why am I paying for premium, again?

4 people liked this

Re: Samsung galaxy watch issue

AnatolyM
Casual Listener

The owners of Gear S3 eventually gave up waiting for an update (judging by the date of the last post). That's awesome, but they somehow moved the issue to the next generation of watches, based on different OS. And the attitude towards their customers still the same - total neglect. 

8 people liked this

Re: Samsung galaxy watch issue

Adamsonn
Regular

Spotify and Samsung appear to have no interest in fixing this - the last Spotify app update for the watch was nearly a year ago. 

I have tried just about everything to see what is causing this - the only option right now is to :

1. Put your watch into power saving mode and then back into normal mode to stop this from happening

2. Move to an alternative stremaing app - Tidal has just relased a similar app for the Galaxy watch - it is also somewhat buggy but does not ring each time a call is ended 

 

1 person liked this

Re: Samsung galaxy watch issue

ModestExcuse
Casual Listener

Having the same issue.  Got the Galaxy Watch for Christmas, specifically because it had Spotify available and I have premium. This is ridiculous!!!

1 person liked this

Re: Samsung galaxy watch issue

ModestExcuse
Casual Listener

Nothing new on this still??

 

 

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4 people liked this

Re: Samsung galaxy watch issue

Dpoole
Newbie

I also have the same issue

One of the key features was to access spotify from my watch but now I had to uninstall it, I don't want music playing in the middle of a meeting because I failed to answer a phone call. 

I require a more permanent resolution rather than temporary ones

Cheers

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