Screen stays black

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Screen stays black

The_Guy626
Newbie

Ive got the Samsung Galaxy Note 8

I've uninstalled and reinstalled

Everything's updated

No viruses found

 

When I try to open the Spotify app it does nothing.screen goes blank; my home and back buttons are there and sometimes I'm able to see the "HOME - BROWSE - SEARCH - etc..." But I can't interact with it. Then shortly after (0:30 - 1:30) it says Spotify has stopped working "Close, wait, etc."

 

What should I do?

 

The only thing that's any different recently is that I've been traveling in Europe. But I've been here 2.5 weeks and it's just now not working.

 

Thanks!

 

Update, 20 minutes ago I got an alert that I need to update my phone. I had checked for that before but it said it was up to date.

Anyway, now it's working... **bleep**

1 Reply
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Re: Screen stays black

4thYesFL
Casual Listener

Having same issue.  Have updated everything but can't get it to work.  Any help?

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