Need help? Check out Spotify Answers for solutions to a wide range of topics. |
Can't use android app for some time now.
Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to):
- reinstall app
- clear cache data (helps for a moment, then problem appears back).
Please advice.
Plan
Premium
Country
Poland
Device
HTC U11
Operating System
Android 8,0,0
Looking back, this problem has been around sice 2012. I'm a premium user, using a S7 in the UK and have the same problem. I've deleted the data, cache and app and reinstalled twice. I've used a facebook login and the Spotify login. I still can't search or play files that I haven't downloaded. This is infuriating.