Selected song are not playing even if are their in album and appear light in colour than that of oth

[dheerajgaddem]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Guido]

Hey @dheerajgaddem.

Thanks for getting in touch!

Songs that are a bit more grey than other songs, are songs that are unplayable in your region. Or do you mean to say that the lighter coloured songs are also not playing?

If this is the case, could you try to reinstall the app using these instructions?

If it didn't help, please let us know if you observe any error message or other behavior.

Looking forward to your reply. Have a nice day!