Several problems since last update : bugged controls, music stops, sound goes to speaker ...

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Several problems since last update : bugged controls, music stops, sound goes to speaker ...

fengapapit
Regular

Plan

Premium

Country

 France

Device

Oneplus 6

Operating System

Android 8.1

 Application version

8.4.57.803 armV7

My Question or Issue

 Since the last update I'm encountering several problems that were already flagged as bugs in previous threads, but all at the same time.

- After some time of use, the notification controls disappear and I have to control the music by opening the app

- The mini-bar showing pause/play control and song name while browsing the app can start the music but not pause it. The only controls that work are the full screen ones

- Sound goes to speaker when unplugging wired headphones and/or bluetooth headset instead of pausing

- The music just stops randomly by itself , and when going into the app, it's paused

 

What I tried

- Reset the application permissions

- Reset the phone settings specific to headsets

- Reinstalling the app

- Force kill the app and restart

 

The only things that worked did so temporarily. By force killing the app, it goes back to working normaly for a time.

 

This is ongoing since the last update, since almost a month.

 

I really hope this will be fixed soon as it's making me consider switching to another service.

 

11 Replies

Re: Several problems since last update : bugged controls, music stops, sound goes to speaker ...

Senaldag1
Newbie

Since the update on my phone spotify won't play songs on speakers or through usb on car.  Did yours get fixed?

Re: Several problems since last update : bugged controls, music stops, sound goes to speaker ...

fengapapit
Regular

I didn't get this problem.

I'm trying to debug the problem with Spotify's support to try to reproduce the cause, right now, it's still not fixed.

Re: Several problems since last update : bugged controls, music stops, sound goes to speaker ...

Joe
Community Legend

Why don't you start a new thread Senaldag1 ?

1 person liked this

Re: Several problems since last update : bugged controls, music stops, sound goes to speaker ...

mrmagicman64
Newbie

I would just like to mention that I am also having many of the same issues. 

 

As well as I find the spotify app sometiems fails to display the proper song title. (it will say I am listening to a different song than is playing).

I am on the same device, OnePlus 6.

 

These issues are Quite annoying and hope a fix can be found quickly

Re: Several problems since last update : bugged controls, music stops, sound goes to speaker ...

v6_anf-1uqczs
Newbie

I am.having the same issues on a OnePlus 3. I have a feeling it has to do with Oxygen OS

Re: Several problems since last update : bugged controls, music stops, sound goes to speaker ...

fengapapit
Regular

No, it was definitely a problem with the version at that time.

Rollbacking to a previous version made it work again, and it seems that since the last update, everything works correctly again.

Re: Several problems since last update : bugged controls, music stops, sound goes to speaker ...

katatonius
Music Fan

Same problems here - on a Huawei Mate 9 ... 

Re: Several problems since last update : bugged controls, music stops, sound goes to speaker ...

fengapapit
Regular

I can confirm that I didn't encounter any problem since the application was updated. It's now working fine for me as of version 8.4.60.741 armv7

 

Edit : it's not working again as of version 8.4.62.490 armv7, same symptoms.

Re: Several problems since last update : bugged controls, music stops, sound goes to speaker ...

Joe_Kolade
Casual Listener

“After some time of use, the notification controls disappear and I have to control the music by opening the app“

Same issue here with version 8.4.61.683 armV7.

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