Share to Instagram Story Option Just Gone

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Share to Instagram Story Option Just Gone

glngadhi
Casual Listener

Plan

Premium

Country

Indonesia

Device

Xiaomi Redmi Note 5

Operating System

Android 8.1.0

 

My Question or Issue

 I just updated my spotify app and got the 'share to instagram story' option. I tried and it works. But when I tried for the second time (the next day) that option was gone. I can't find that option again.

 

Anyone could advice me how to fix this? Thank you.

Screenshot_2018-11-09-20-30-51-629_com.spotify.music.png
Screenshot_2018-11-10-09-41-20-155_com.spotify.music.png
Peter
Moderator

Hey @glngadhi,

 

Thanks for letting us know about this.

 

We are currently working with Instagram to make this option available for everyone soon!

 

Right now we cannot provide an exact timeframe on when it's going to be out to everybody.

 

In the meantime, we recommend you keep both your apps updated.

 

Thanks!

21 Replies

Re: Share to Instagram Story Option Just Gone

Moderator
Moderator

Hey there @glngadhi,

 

Thanks for posting and welcome to the community!

 

We'd first recommend performing a clean reinstall of the app by following the steps here

 

If that doesn't do the trick, we'd suggest making sure your Instagram application is also on the latest version available.

 

Let us know how it goes :)

KaterinaModerator
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1 person liked this

Re: Share to Instagram Story Option Just Gone

PrussianBlue
Newbie

Hi @Katerina,

 

I'm having the same issue. I reinstalled both apps (following the steps you linked to for Spotify) and ensured that they were the latest versions, but I still don't see the option to share to my Instagram story (see attached). 

Screenshot_20181117-224132.png
Screenshot_20181117-223957.png

Re: Share to Instagram Story Option Just Gone

Moderator
Moderator

Hey @PrussianBlue.

 

Thanks for getting back to us with that screenshot :)

 

We've checked it out, and the reason why you're currently missing some features is explained here. We're always testing things in order to improve the overall experience on Spotify. 

 

Apologies for the inconvenience! Let us know if you need anything else from us :)

PeterModerator
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Re: Share to Instagram Story Option Just Gone

Chiefplague
Regular

2 days ago I had the button to share songs as instagram stories and I did share one song and today that button has disappeared . Iv tried clean uninstall of both the apps and have also updated them to latest verison but still the problem persists please help 

Re: Share to Instagram Story Option Just Gone

Moderator
Moderator

Hey @Chiefplague,

 

Thanks for reaching out to us about this.

 

Could you confirm the exact versions of Spotify and Instagram that you are rocking?

 

We'll be looking out for your reply so we can help you out further with this :)

 

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers

Re: Share to Instagram Story Option Just Gone

Chiefplague
Regular

Spotify : 8.4.84.874

Instagram : 75.0.0.23.99 

Also I tried an earlier version of Spotify and it also had set as instagram story option for like an hour its version was : 8.4.75.670 after one hour the button dissappeared 

Re: Share to Instagram Story Option Just Gone

Moderator
Moderator

Hey @Chiefplague.

 

Thanks for getting back to us with that info.

 

Could you try the following for us and see if it fixes the issue:

  • Perform a clean reinstall of the Spotify app
  • Try using the Share to IG Stories option from another Spotify account
  • Try using the same account on a different device and see if it persists
  • Try a different connection
  • Clear cache

Let us know how you get on! We'll be right here if you still need help.

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
1 person liked this

cant share to instagram story

froggups
Newbie

Plan

Premium

Country

England

Device

(Samsung Galaxy S8)

 

For a long time I have not been able to share a song from spotify onto my instagram story. When I click share I get options for whatsapp, facebook, messenger and SMS. If I click more I have the option to share to instagram as a direct message to another user, but not to my story... Both apps are completely up to date and I have completely uninstalled and reinstalled both spotify and instagram many times. I dont know what the problem is or what to do but its starting to bug me:(

 

Re: Share to Instagram Story Option Just Gone

Chiefplague
Regular

Tried all that but it still didn't help 

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