Solved! Go to Solution.
So what happens when you try to log in exactly?
So you don't get an error message? OK try following the steps here to reinstall the app and let me know if it works.
You shouldn't be signing in with an email address but with your user name. If you don't remembr your user name, it appears on your premium receipt as well as here.
I suggest you use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…
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