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Shuffle play plays first 10 songs first before playing other songs in playlist

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Shuffle play plays first 10 songs first before playing other songs in playlist

Casual Listener

Plan

Premium

Country

Germany

Device

Samsung Galaxy S9Plus

Operating System

Android 10

 

My Question or Issue

When selecting a playlist and hitting the "Shuffle play" button, the first ten songs of a playlist are played first before other songs of the playlist are played. The first ten songs as well as the other songs are not always played in the same order; however, it is the case that always the top ten songs are shuffled first before the other songs of the playlist are shuffled.

 

A few additional remarks: This has also happened on an iOS device with my Spotify account and has also happened for a friend's Spotify account on Android. It does not matter whether the phone is connected to a Bluetooth device or not. After I once logged off of my Spotify account on all installed devices, the problem disappeared but only for one day until the issue reoccurred - now the issue persists although I am using Spotify only on one device. 

 

Any help is much appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Moderator
Moderator

Hey there @Nicdo

 

Thanks for searching for the answer you need here!

 

You might need to perform a clean reinstall of the Spotify app on your Samsung device and let your friend try this step as well. We recommend this since it'll get you the latest app version with all necessary updates and remove any corrupted data from previous installations. 

 

If you see no difference after the clean reinstall, try disabling any power saving or data cleaning settings on your device. Alternatively, you can try authorizing Spotify to run without restrictions despite the mentioned settings being enabled. Make sure you try this since such features can often prevent the app from operating at full capacity.

 

Hope this helps. Let us know how it goes.  

IvanModerator
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11 Replies
Solution!

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Moderator
Moderator

Hey there @Nicdo

 

Thanks for searching for the answer you need here!

 

You might need to perform a clean reinstall of the Spotify app on your Samsung device and let your friend try this step as well. We recommend this since it'll get you the latest app version with all necessary updates and remove any corrupted data from previous installations. 

 

If you see no difference after the clean reinstall, try disabling any power saving or data cleaning settings on your device. Alternatively, you can try authorizing Spotify to run without restrictions despite the mentioned settings being enabled. Make sure you try this since such features can often prevent the app from operating at full capacity.

 

Hope this helps. Let us know how it goes.  

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

View solution in original post

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Casual Listener
Thanks! The clean reinstall has fixed the issue (at least for now). Will send an update if this changes again.

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Moderator
Moderator

Hey @Nicdo

 

Thanks for keeping us in the loop. 

 

We’re happy to hear the clean reinstall fixed this for you.

 

If you have any questions we're always one post away. 

 

Еnjoy your music! 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Casual Listener

I am having this same issue but it persists after doing a clean reinstall. I've never turned on any power saving/data cleaning features. My specs are as follows:

Plan

Premium

Country

USA

Device

Samsung Galaxy S10e

Operating System

Android 10

 

The same thing happens even if I start a random song in the playlist and turn on shuffle from there. Any other suggestions? This is kind of driving me crazy.

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Moderator
Moderator

Hey @Amia262,

 

Thanks for reaching out about this. 

 

Would you mind letting us know if this happens when you log into your account using a different device?

 

You can also give it a try using a different connection to see if you notice anything new.

 

Keep us posted. We'll be on the lookout for your reply.

NovyModerator
 
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"Music touches us emotionally, where words alone can't." -Henry Thoreau

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Casual Listener

Thanks for the reply. I just tested this on my desktop PC in the browser player and the same thing happened. I played a random song in a playlist, hit shuffle, and the next 10 songs were from the first 10 of the playlist.

 

I also disconnected my phone from my home WiFi and tried again using 4G, same thing is happening.

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Moderator
Moderator

Hi @Amia262

 

Thanks for keeping us in the loop. 

 

Just to confirm, is this happening with all your playlists?

 

If possible, could you ask a friend or a family member to log into their account to see if they can replicate this?

 

We'll keep an eye out for your reply.

NovyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Music touches us emotionally, where words alone can't." -Henry Thoreau

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Casual Listener

I finally got a friend to test this and they weren't able to replicate it.

 

This is happening with Spotify-generated playlists, and it has happened with all of the ones I've tested. Once in a while it seems that they will shuffle normally, but it's only happened a couple times and I haven't identified if anything is different in those cases.

Re: Shuffle play plays first 10 songs first before playing other songs in playlist

Moderator
Moderator

Hey @Amia262,

 

Thanks for getting back to us.

 

Could you send the links to one or two playlists this behavior comes up with? We'd also appreciate it if you take a screenshot of how the play queue looks like when this happens. You can attach it to your reply via the Post Editor, just make sure to hide any private or sensitive info. Make sure to also include the Spotify version you see at your end.

 

Keep us posted, we'll be here if you have any questions.

MihailModerator
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards
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