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Some downloads are randomly deleted

Some downloads are randomly deleted

So, i have my downloads and all but then, at an apparently random moment some downloads get deleted and i just have to download them again. It pisses me off cause I don't have internet all the time and i have to use data traffic to listen to my music. Any solutions?
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1 Reply

Hey @3668380221, welcome to the Spotify Community! 

 

You can try removing all of your offline devices here. Sometimes there can be a duplicate cache in the offline devices and it's fixed by removing them.

 

After that, just reinstall the app following these steps. Finally, you'll need to download the music again.

 

Let us know how it goes!

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