Songs keep pausing every second

[Nadakt]

Plan

Premium

Country

Belgium

Device

Samsung Galaxy A5 2017

Operating System

Android 8 I think?

My Question or Issue

I downloaded the app today and also immediately upgraded it to premium but whenever I try to play a song, it plays for 1 second and then pauses. I thought it could be an issue with my wireless earbuds (Sony WF-100XM3) however I tried playing a song without them and it still did the same thing: the song played for a second and then paused. 

I looked up other posts who had the same issue but I couldn't figure out a solution. 

[Mario · Accepted solution]

Hey @Nadakt,

Thanks for reaching out about this here in the Community. 

Would you mind double-checking you're not logged in to your account on multiple devices at the same time? You can also go to your Account overview and use the SIGN OUT EVERYWHERE button on the bottom of the page, then access your Spotify account on your Galaxy to see if this did the trick. 

Let us know how you get on. We'll be here if there's anything else we can help with!

[Nadakt]

**bleep** I wouldn't have expected the solution to be this simple haha thank you so much!

[Mario]

Hey @Nadakt,

Thanks for replying. 

Glad to hear the suggestions did the trick. 

We'll be here if there's anything else we can help with at any time 🙂