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Hi,
I've read users are having problems with the sound just droping on their Android devices and there doesn't seem to be a solution other than turning the phone off and back on again.
Right I can't listen to offline files, radio or anything.
- Sound just stops between tracks.
- Doesn't matter if I'm using Wifi or my carrier's data network.
- The play time bar says the track is playing.
- Pausing, skipping to next track, changing stations or playlists doens't help.
Is there anything I do about this?
Thanks
I've never had it effect offline files. Have you tried to change the quality setting?
Liam
Changing the quality settings didn't make a difference but I have noticed something.
The issue appears to resolve itself when sound from another application, ( an email notification, using my default music player etc ) plays.
When another sound plays and I go back to spotify the radio/playlists/offline files work again...
Is it possible that android has some power saving feature that mutes the sound and doesn't recognize spotify as an app that can unmute it?
I have power saving switch off by default by the way...
Hey did you ever find a solution to this? I'm currently having the same problem on my HTC One and Spotify Customer Service isn't helping much...
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