Speicherort wechselt von alleine

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Speicherort wechselt von alleine

sascha1410
Newbie

Hallöchen,

zu aller erst ein paar Technische Infos,

Spotify App auf dem Samsung Galaxy S9+ mit Android 9

Folgendes Problem:

Ich wechsel meinen Speicherort für Offline Dateien von Internal Storage zu SD Card.

Nach einem Update der App, nach einen Telefonneustart, sogar nachdem ich die App schließe, ist der Speicher immer wieder zurück auf Internal Storage gestellt.

Ich weiß einfach nicht, was ich machen kann, dass die App den Speicherort auf SD Cart belässt.

 

 

6 Replies
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Re: Speicherort wechselt von alleine

TheWeil
Newbie
Hi, Ich hab genau das gleiche Problem auf dem S8+. Fing vor ein paar Tagen an. Neuinstallation hat für einen Tag gehalten und selbst bei Download auf Handyspeicher wurde heute wieder runtergeladen. Irgendjemand eine Idee?

Re: Speicherort wechselt von alleine

cas139
Casual Listener

Hier das Gleiche ;(

Re: Speicherort wechselt von alleine

Moderator
Moderator

Hello @sascha1410@cas139 and @TheWeil,

 

Thanks for getting in touch. Let's try to set everything back.

 

It's best to start the process from the beginning. This does mean that you'll need to redownload all songs. Here's how:

 

  1. Go to your phone’s Settings.
  2. Select Apps.
  3. Find Spotify in your list of apps, tap it.
  4. For a clean reinstall, tap Storage > Clear Data.
  5. Tap Uninstall.
  6. Shut your phone down and start it back up
  7. Go to your account page here and remove all Offline Devices
  8. Open Google Play and install the Spotify Music app.
  9. Go to the settings an choose SD card as storage before you start a download.

Hope it helps! Let us know if it doesn't or if you have further questions.

 

Have a nice day.

GuidoModerator
 
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Re: Speicherort wechselt von alleine

cas139
Casual Listener

Hi, the results:

 

I cleaned cache and downloaded files, uninstalled and disconnected all offline devices.

 

Then reinstalled, logged in, changed to the SD storage and downloaded songs.

But as soon as the device is restarted, the storage changes to internal and all downloaded songs are unavailable.

 

When I leave it like this and only uninstall (without cleaning), reinstall and log in again, spotify is using the SD storage again until the next reboot.

 

Not that this would be a solution...

This is rather annoying.

Re: Speicherort wechselt von alleine

Stefan_V
Visitor

None of the tips really helped on my note 8. Deleting all, reinstalling and donloading again helped for a while but then all back to normal problem. Am considering cancelling my spotify account. 

Re: Speicherort wechselt von alleine

Emogreendim1
Visitor

After all this not realy easy manipulations Switch the Download folder after a reboot ig my galsxy s8 plus again to the local folder and i have the problem again. It is difficult and in does not work.

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