Spotify App Saying Artist Playlist are Empty

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Spotify App Saying Artist Playlist are Empty

Wojofoo
Casual Listener

Plan

Free

Country

USA

Device

Samsung Galaxy S9

Operating System

Android Version 10

 

My Question or Issue

The Spotify App keeps saying every playlist is empty (see attached). Therfore the app is basically useless since I can't play any songs from it. Furthermore,  if you go to the Web player, it shows that there are songs in the same playlist, however, they are greyed out (see attached). What is going on?

 

I have tried clearing the cache and reinstalling the app and that did nothing..

Web Player.JPG
Android App.jpg
3 Replies

Novy
Moderator
Moderator

Hey there @Wojofoo

 

Thanks for reaching out here in the Community, and welcome 🙂

 

Would you mind sending over the link to this playlist and any other in which you've noticed this issue? We'll take a better look. 

 

Keep us posted.

NovyModerator
 
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Wojofoo
Casual Listener

Eni
Moderator
Moderator

Hey @Wojofoo

 

Thanks for sending us this info. 

 

Just to confirm, is this happening only with the playlist you mentioned?

 

Additionally, could you check if the same happens using a different internet connection?

 

We'll be on the lookout for your reply.

EniModerator
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