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Spotify App doesnt work

syriuz
Casual Listener

Hello,

The App doesnt work anymore on my phone after the latest Update.

 

I already tried to reinstall the App, deleted all the data and everything, then tried to reinstall.

It worked for about a minute, until i tried to download my playlists again, but after it downloaded about 3 songs, a little window popped up, telling my i dont have enough space available, which is not true, i got about 20 gb on my sd card and 4 on my systemdrive left, plus i had even more on my phone before the update and everything worked just fine.

 

Please help me as soon as possible, since I am paying to use Spotify and i do not want to pay for service i cannot use...

2 Replies

Daniel
Community Legend

Can you try clearing the cache and trying again? Also try without an SD Card in your device.

 

Other tips can be found in the below guide: 

[GUIDE] How to fix common issues for Spotify on Android


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syriuz
Casual Listener

I did all this, and the App works until i start to download a playlist.

First the App downloads a few songs, but then a little window pops up saying that the Offline synchronisation failed because there is not enough space left on my device. The App then crashes and even though i restart my phone and the app i just simply get a black screen and a window pops up saying "Spotify stopped" and nothing is working anymore.

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