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Spotify App loses settings

Spotify App loses settings

Plan

Premium

Country

 Germany

Device

Samsung Galaxy S7

 

Operating System

Android 8.0.0

 

My Question or Issue

 

Hi, 

Since I updated my Galaxy S7 to Android 8, my Spotify App loses settings quite often. Music Quality switches fron high to automatic and I always have to manually start the equalizer. Does anyone is facing the same problems? 

Reply
3 Replies

Hey @Fak3V, welcome to the Community!

 

Sorry to hear you're having trouble with this. How long has this been going on for? Did it only start after you updated your OS?

 

If you haven't already done so, try a clean reinstall to see if it helps.

 

Let us know how it goes.

Hi @SergioDavid

Thanks, for your help. I'm pretty sure it was since the update. 

I'll give it a try and keep you posted. 

Hey @SergioDavid,

I tried a clean reinstall of the app, but it didn't solve the problem.

 

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