Spotify App shows empty albums / no songs in albums

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Spotify App shows empty albums / no songs in albums

PhnxFlms
Casual Listener

Plan

Premium

Country

Germany

Device

Samsung Galaxy 9

Operating System

Android Oreo

My Question or Issue

 

I recently did a clean reinstall of the Spotify app because it was crashing randomly during playback. Now I have the problem that every album I try to view appears to be empty, showing no songs. This does not affect the display of songs in playlist, and it does not affect the display of the top songs on any artist's page.

I have already tried multiple clean reinstall of the app, I've tried restarting my phone, I tried fiddling with the permissions and turning off battery optimizations. 

Screenshot_20200310-160111_Spotify.jpg
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

PhnxFlms
Casual Listener

The problem appears to be resolved now, seems to have been on Spotify's end.

View solution in original post

11 Replies

kirenida
Regular

Same problem, noticed around 15 min ago. Spotify Premium, Huawei p10, Norway.

 

Edit: tracks are back, everything seems ok now.

vpjarvi
Casual Listener

I have the same problem, when running the Spotify app on an Oneplus 5t/Android 9.

Screenshot_20200310-170738.jpg

mkondrat
Newbie

Same problem with Huawei P Smart 2019 with latest update of Spotify, installed about 1 hour ago. 

Ranonkel17
Visitor
I have the same problem.

herm87
Visitor

Same problem with my app on Google Pixel 3. I can play randomly an album but I can't choose my song.

Dovakin87
Visitor

Same here on samsung A7 ( 2018 )

Gecko6
Visitor

Same here.

 

Oneplus 5T / Android 9.

ContentsMayVary
Newbie

Same here... just wasted a load of time uninstalling and reinstalling and other messing about. 😞

Solution!

PhnxFlms
Casual Listener

The problem appears to be resolved now, seems to have been on Spotify's end.

View solution in original post

marchettijames3
Newbie

This problem hasn't been resolved and never will be!!! Tons of people have been complaining about  for a very Looooong Time. 

Jeremy
Moderator
Moderator

Hi there folks,

 

Thank you for reaching out to the Community.

 

We're sorry for the delayed response, we just came across this thread.

 

First up we'd like to recommend that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.

 

If that doesn't do the trick and you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.

 

Let us know how it goes.

 

Take care!

JeremyModerator
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