Spotify Connect hijacking my volume button, help!

[xHarry777]

Plan

Premium

Country

USA

Device

OnePlus 6

Operating System

Android 10

My Question or Issue

For the last 2 or 3 weeks, whenever I play anything with Spotify on the same wifi as my phone, my phone's volume buttons will only let me change the Spotify music playback volume. Even if I force-quit Spotify, it still won't let me change my own phone's volume. Spotify Connect is OFF on all of these devices, but it hasn't changed anything. 

The weird part is... this was happening to me even when I completely removed Spotify from my phone! I have absolutely no idea why this is happening.

I would absolutely appreciate any help you could give me. Hoping to take care of this issue before I chuck my phone out the window...

Thanks!

[xHarry777]

Bump, please help 😞

[Ivan]

Hey @xHarry777, 

Thanks for posting - we’re here to help!        
 

Start off by logging out from all devices and then logging back in. Occasionally this is necessary to force a sync of info between your devices and our account system. 

In case this persists, try performing a clean reinstall of the app on all devices in use. This will remove corrupted cache that might be getting in the way and get you the latest app version.

Hope this helps. Let us know how it goes.