Spotify Droid Razr Maxx - Can't hear vocals on downloaded playlist songs

[bcburgh]

Super weird thing is happening.  When I stream music, things seem ok, but I when I drive from work to home I like to reserve data and play some downloaded playlist that I have downloaded at work that day.  Just recently when I listen to the songs downloaded I notice that the vocals are real muffled and in the back ground instead of foreground.  It almost sound like I'm missing a stereo track or an eq problem, but I can listen to other music on other players and it is all fine.  I have no EQ settings on the spotify app set .

Any help is appreciated.  Love the service, but if my music is going to sound like this from the phone, I will cancel since I do not plan to listen streaming on wifi all the time, if that were the case I would use slacker or pandora.  Spotify gives some nice advantages, but the biggest to me was download songs to device for offline listening.

Spotify Set Up:

Offline mode: off

Private session: off

Show fb: off

Audio effects: off

Streaming: normal quality

Download: High quality

Download over 2g/3g: off

Gapless; on

Crossfade: 12s

NO LAST.FM anything.

Android set up:

Droid Razr Maxx

Android 4.0.4

Verizon

[bcburgh]

So when does Spotify Support actually reply to messages on this forum.   I posted a serious question a month ago about the sound quality on my phone regarding the songs coming in with mufffled lyrics that are not same when I play spotify on my PC or Mac or Squeezebox.  Everything else sounds great, except for my android phone app.  This sucks since I have my phone more often then the other devices.  Is there a better way to get in touch w/ Spotify to help resolve my issues?  I am considering cancelling my subscription.

[David]

Hello.

This isn't an official support channel, but we try and answer everything where we can.

Couple of things - When are you experiencing this problem? Only when driving home in your car? If so, how you are you connecting your Android to your car stereo? Bluetooth or AUX cable?

[HellFile]

i have same problem. phone is samsung xcover 2. reboot doesn't help. using normal earplug headset. it was working normally last week, but not anymore. i,m streaming over 2g/3g while driving. sounds normal with phones own speaker! but like this i can hear everything else but not the actual singing. it's like singers microphone has turned off...

[Peter__]

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@HellFile wrote:
i have same problem. phone is samsung xcover 2. reboot doesn't help. using normal earplug headset. it was working normally last week, but not anymore. i,m streaming over 2g/3g while driving. sounds normal with phones own speaker! but like this i can hear everything else but not the actual singing. it's like singers microphone has turned off...

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Strange, is it possible to try with a different set of headphones (idealy the ones that came with the phone) and see if those work? 

Peter

[HellFile78]

I think the problem was with my headphones.
Now spotify sounds normal with another headphones.
Weird thing was that only singing was gone, not instruments.... 🙂

I'm glad that my phone (and spotify!) is ok now. 🙂