Spotify Freezes on Xiaomi

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Spotify Freezes on Xiaomi

Earthless
Casual Listener

Plan

Free/Premium

Country

 

Device

(Xiaomi Red mi Note 9 Pro)

Operating System

(Android Pie) 

 

My Question or Issue

I own a Xiaomi Redmi Note 8 Pro and the Spotify freezes completely 'everytime' when touching any of the 3 buttons menu on the app. The song keeps playing when it freezes. Waiting for the program respond does not help. I can't use 3 buttons to add a song to my lists etc.. 

I pay for a Premium. Now I use my old Iphone 4s for Spotify because of this issue.

As I heard, other Xiaomi model users experience this too. Can you please fix it fast? It's really annoying.

7 Replies

Re: Spotify Freezes on Xiaomi

Rock Star 22
Rock Star 22

Hey @Earthless 

 

You should try deleting and reinstalling the app. Hopefully that'll fix the issue.

 

Also, try using a different network (WiFi) to see if it's not a connectivity issue.

 

Hope it helps. :)

osorniosRock Star 22
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Re: Spotify Freezes on Xiaomi

Earthless
Casual Listener

Hello @, I tried both before posting this. Nothing works. Thank you anyway. I think this problem only occurs on some Xiaomi models.

Re: Spotify Freezes on Xiaomi

quattrinu
Newbie
I tried both and also used data but still freezes (i have a Xiaomi redmi note 8 pro)

Re: Spotify Freezes on Xiaomi

eliasha
Casual Listener

same here... super annoying

Re: Spotify Freezes on Xiaomi

JuliaCs
Visitor
Same here with xiaomi redmi note 7

Re: Spotify Freezes on Xiaomi

dennis12dec
Visitor

Also me on my Redmi 6A.

 

Re: Spotify Freezes on Xiaomi

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this!

 

This is an issue which we're currently looking into.

 

Make sure to head over here and add your vote - we'll keep you posted and let you know as soon as we have any updates on our end.

 

Thanks!

PeterModerator
 
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