Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

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Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

manna9991
Casual Listener

Plan

Premium

Country

Canada

Device

Galaxy A5 (2017)

Operating System

Android Oreo

 

My Question or Issue

I've been randomly logged off my spotify account on my android phone 2 times now and when I try to log back in, it says "You're Offline, Please Check Your Connection" even though I am already on wifi. I had to reinstall the app the 1st time and had to redownload ALL MY MUSIC again, which took 4 hours.

 

I've tried to log in a different wifi, no luck. I do not want to redownload all my music a second time and now it's getting really annoying that this problem seems to be regular. Is there a way to work around this problem?

 

1 Reply
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Re: Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

Moderator
Moderator

Hello @manna9991,

 

Thanks for getting in touch!

 

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. Be sure to comment or subscribe in the topic to get notifications. We'll get this sorted as soon as possible.

 

Sorry for the inconvenience. Let us know if you have further questions.

 

Have a nice day!

GuidoModerator
 
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