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Spotify Premium not Registering?

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Re: Spotify Premium not Registering?

Newbie

im having the same problem, can I have some assistance?

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Re: Spotify Premium not Registering?

Newbie

Hello same problem can u fix it please?

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Re: Spotify Premium not Registering?

Casual Listener
Me too, posted for help under accounts before I saw this forum and thread.
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Re: Spotify Premium not Registering?

Casual Listener

same issue here.  the credit card i was using for my spotify account was lost and i forgot to update the card info before my subscription lapsed.  i've since corrected that and am unable to get the android client to recognize that i have a premium account although the account tab on the web site shows i have a valid premium membership.

 

Any help would be greatly appreciated.  my employer recently blocked the desktop client on our network and i don't keep any music on my phone anymore since i starting using spotify premium.

 

 

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Re: Spotify Premium not Registering?

Casual Listener

so it's finally working..only took about 8 hours to update.....

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Re: Spotify Premium not Registering?

Casual Listener

And we are back to not showing as premium on the mobile app...

 

This is getting ridiculous....why should i pay for a service that i can't get...

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Re: Spotify Premium not Registering?

Spotify
Spotify

Hi ejsjr - That's strange. There's no reason you shouldn't be receiving Premium on your account. 

 

Are you signing in with your 'ejsjr' username? 

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Re: Spotify Premium not Registering?

Casual Listener

same exact issue

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Re: Spotify Premium not Registering?

Community Legend

@georgemandl wrote:

same exact issue


Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Spotify Premium not Registering?

Casual Listener

Thanks... uninstalling from the phone and then reinstalling worked. Seems a bit buggy TBH.

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