Spotify Run's very slow on Moto G5

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Spotify Run's very slow on Moto G5

logitkot
Casual Listener

The Spotify app run's very slowly on my Moto G5.

When i listen to music on my Desktop and try to change the Song on my phone the app reacts very slowly. 

Can anyone help me please ?

 

:)

2 Replies

Re: Spotify Run's very slow on Moto G5

ZullyB
Roadie

Hey @logitkot, welcome to the Spotify Community! 

 

To start, can you let us know what device, operating system, and version of Spotify you're using?

 

Can you try the steps here for us: https://support.spotify.com/article/reinstallation-of-spotify/? They should help with this.

 

Keep us posted :)

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Re: Spotify Run's very slow on Moto G5

logitkot
Casual Listener

I don´t know if this is the right way, My Device is a Moto G5 with Android 7.0

I tried to solve the problem with reinstalling but it never changed.
I have Spotify Premium and im very sad about the fact that it doesn´t work properly...

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