Spotify Un-useable on Galaxy S7

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Spotify Un-useable on Galaxy S7

Crawf1jr
Newbie

 

Plan

Premium

Country

United States

Device

Galaxy S7

My Question or Issue

All of the sudden, Spotify is totally un-useable. The songs started lagging and skipping at first, but after many restarts and uninstalls, its so laggy and unresponsive that there is no way to navigate the app or play music without waiting 30 seconds-1 minute for something to load. It has a mid of its own at this point and I have no idea how to get it back to working properly.

1 Reply

Re: Spotify Un-useable on Galaxy S7

SergioDavid
Roadie

Hey @Crawf1jr, welcome to the Community!

 

Sorry to hear you're having trouble with this. We'll definitely be able to help out though.

 

Does this usually happen on WiFi or on a mobile network? Also, do you have to wait for things to load if you put the app into Offline Mode? 

 

Let us know.

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